All Lochas Solved! FAQ
Where can I buy the Chemical Locha stuff?
Simple. You can buy it from this website or you could pop over to any of our 2 stores in Pune for a quick dekho.
Why should I shop online?
Answer: Shop online for the following reasons -
1. You hate to parallel park.
2. You hate malls
3. Shopping to you is not relaxation
4. You like to drink beer when you shop.
5. You like to shop naked
6. You want to send a gift over to some friend/lover/spouse in some other corner of the country and you don't want to do that yourself.
7. Screw choices, you know what you want
8. Hotter chicks on the internet
9. Saves you time, so you can pursue your hobbies... Like bird-watching.
So umm k, how do I place an order?
Chill maar. We’re here for ya. On the website, if you see anything you like, then go ahead and click on it. Then continue to add more to your cart till you’re happy or your wallet is empty. :D Then click on the Checkout button to confirm your order and enter your shipping and payment info. And then, just to be extra sure, confirm again. Ekdumeech simple, no?
How do I pay you’ll for the awesome, awesome products?
All payments for our orders are handled by EBS. We now accept all Master, Visa and tons of other Indian Bank Debit and Credit Cards and Accounts. And if you don’t have any of those, and are based in Pune, then we also accept Cash on Delivery. And still there are more options; you can also pay by cheque/direct debit/online bank transfer.
Are the prices on the website inclusive of all taxes?
Yes they are. Prices are valid for delivery in India only.
Is there a minimum order amount for COD (Cash on delivery) orders?
Yes, the minimum order amount is Rs. 2000/- per order. The COD facility is available only in Pune at the moment.
Very unlikely, but what if I don’t like an item, can I return it? How?
We offer a 7 day, no questions asked return policy. Simply call our support number at +91-8657077707 upon receipt of the product and tell us about the returns. Be nice and ask for the person who looks after online shopping. No fun shouting at the wrong person, no?
I’ve changed my mind. Can I change or cancel after confirmation?
Yikes. We really wish we could help you. But once an order is given, we get to work on preparing it immediately and therefore cannot make any changes. So be sure to confirm all order details before submitting the order.
What about order confirmations?
Immediately after placing your order, you will receive an email confirming that Chemical Locha has received your order. And a second email when your order ships. We’re cool like that. :)
How do you ship orders?
We use Overnite Couriers and First Flight Couriers for our domestic shipments. We’d come give it ourselves if we weren’t so busy! ;)
Wow, you must be really famous. Where do I keep track of your news?
You got that right. Visit the home page and click on "Press - Saala Mein toh Saahab Ban Gaya" at the bottom right corner to read all the reports we’re featured in.
Who is Chemical Locha? Give me names so I know who to blame!
Chemical Locha is essentially made up of the crazy couple, Pooja & Parikshit. We’re shortly roping in a few more crazies. Damn. Now the Paparazzi’s going to be after us!
I have a few ideas. Can you customize the stuff?
Kyun nahi? We’d be happy to. Only it depends on the quantity of the order and the brief. :)
What’s ur take on Corporate orders and Wholesale orders?
We do em both. Visit our Corporate Gifting page to find out details.
I want to be famous too. Are you hiring?
Yes. Send in an email to us: firstname.lastname@example.org to join us.
Do you guys have a blog?
We’re working on it. ;)
Do you ship outside of India?
Currently nope. We will soon, though.
As far as clothes are concerned, how do I ensure that I picked the right size?
Our clothes are ALWAYS the right size, yaar. If the Tee is tight, you need to gym. If loose, then start eating pronto! Haha. Chill we’re kidding. ;)
Here’s how to really go about it:
a. Measure your favourite fit T-shirt/shorts and compare it with the sizes mentioned in the product description of the apparel of your choice to understand which size suits you the best
b.T-shirt Width is measured just under the armholes
c. T-shirt Length is measured from shoulder seam to the bottom seam of the t-shirt
How do I contact you guys?
You can email us at this really imaginative email id: email@example.com or you can just call us on +91 8657077707. If you’re superhot, then please do call ;) ;).
Make fraandship with us?
We’d love to! We don’t play Farmville or Mafia Wars (We’re too busy thinking up more crazy stuff). But we’re always up for a chat. Catch us on Facebook, Twitter and Pinterest. Not on MySpace though, that’s just old.